Pick an item from the menu that correspond with your issue. If you can not determine it by yourself, you should contact technical support group, with detailed message about your issue.
Control restoration procedure for WebMoney Keeper, key-file or personal certificate is not supposed to change personal data of your WMID. If you want to change phone number or e-mail address you should pick corresponding issue item from the menu below.
You can change the phone number by yourself, only if you have access to your WebMoney Keeper.
Can you access your WebMoney Keeper?
The detailed instructions about phone number change procedure can be found here wiki.wmtransfer.com
If during the registration within WebMoney Transfer System or phone number update in personal details of your WMID you get the message that
this phone number has been already used for anothr WMID registration, you may apply for phone number deactivation.
You can change the e-mail address by yourself, only if you have access to your WebMoney Keeper.
The detailed instructions about e-mail address change procedure can be found here wiki.wmtransfer.com
Security question can be changed only if one of the requirements are met:
Detailed instructions about security question and answer for it update you can find at the web-site wiki.webmoney.ru
You can find all your earlier registered WMIDs by phone number or e-mail address.
Detailed instructions about E-num account restoration procedure you can find at the web-site wiki.webmoney.ru