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If you have lost access to your WMID or your e-mail address/phone number assigned to this WMID, you can restore it.

  • Provide your WMID, and in case you don't remember it, specify your mobile phone number or e-mail address:

    When providing your mobile phone number, write it with your country's calling code.
     
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The password can be changed in the WebMoney Keeper mobile application, if you have access to it. Go to the Settings section Settings/Security/Change WMID password